001 · E-commerce · 2025
Order Desk
Cut order processing from four hours a day to twenty minutes.
- Stack
- Next.jsPostgresShopify APIResend
[The bottleneck]
Orders arrived across three sales channels and were re-keyed by hand into the fulfilment system every morning. One person spent half their day copying rows, and the mistakes only surfaced when a customer complained.
[What I built]
A single order desk that pulls every channel into one queue, normalises the data, flags anything that looks wrong before it ships, and writes back to fulfilment automatically. Exceptions surface at the top; everything clean passes straight through.
[The result]
Processing dropped from roughly four hours a day to twenty minutes of exception handling. Mis-picks fell to near zero because bad orders now get caught before they reach the floor.